Reducing Queue Wait Times

We’ve all been there, standing in queue lines that are way too long and just don’t seem to be moving. You stand there wondering how long the line will take and if it’s worth standing in it. Too long of a queue drives customers away and makes it less likely that they will return. Retailers find themselves trying to combat long queues with a...

Creating the Optimal Customer Experience

Technology in the retail industry is nothing new, it’s becoming increasingly common to find multiple layers of technology within a single store, much less an entire shopping mall. Malls have begun to transform the customer experience but in order to do so they must first understand their customers. Knowing customer traffic and the length of stay...