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Privacy Settings for People Counting Cameras

September 26, 2022

Is my phone listening to me? Is someone monitoring my searches? Am I on camera?
Privacy. It’s on everyone’s mind. Do we even have any these days?

In episode 3 of SenSource’s Monday Minute series, Andy details how SenSource’s people counting sensors continually strive for accuracy while protecting identities of those who walk under them.

Identifiable information? Doesn’t do it.

Proprietary information? Can’t store it.

Information to share? Won’t consider it.

It’s important to clarify that people counting sensors are not security cameras. No video feed is recorded to a DVR.

The device works by using two stereo-video lenses to build a height map of the detection area. It’s mounted to the ceiling and looks straight down at the floor. The brains of the operation is not the video feed itself, rather a complex string of algorithms that look for the shape and movement to detect people.

When the sensor detects a human, the software places a bubble on the head and tracks the person as she moves through the detection area. This allows it to capture “entrances” and “exits” as well as more advanced features such as queue metrics and dwell length.

Upon installation, the video feed is reviewed to confirm accuracy and placement. As no video feed is stored onboard, you cannot go back in time and record or view past video footage.

You control the privacy settings and dictate what is best for your guests and applications while maintaining the most accurate people counting data.

Our system is equipped with three privacy configuration settings.

In Privacy Level Zero, the live view is what is collected. While the people are visible, identifying traits are difficult to decipher. And because of the onboard embedded processing, no video stream leaves the sensor, only metadata is sent out.

In Privacy Level One, movement is detected and tracked, but layered over a still background image. This completely removes the person from the view.

In Privacy Level Two, movement is detected and tracked, but no views are present. Only the movement bubbles and the count line.

At SenSource, we take privacy seriously and want to allow our customer to dictate what settings best fit their guests and application.

Ready to see it in action? Schedule a live web demo today!