Analyzing Consumer Shopping Habits

Online shopping trends have been on the rise with consumers in recent years. Consumers appreciate the convenience of online shopping from anywhere at any time which can free up time. Retailers have found themselves analyzing consumer shopping habits and looking for ways to keep consumers shopping in stores. Brick-and-mortar stores account for a...

3 Ways to Give Your Guests the Ultimate Experience At Your Theme Park

Is your theme park giving your guests the experience they expect when they visit? Theme parks that evaluate the previous year trends and properly prepare for the coming years attractions and traffic will have a competitive advantage over those who do not. There are over 400 amusement parks in the United States alone, each one bidding for the...

Meeting the Needs of Your Student Union

Whether students find themselves living in on-campus housing or commuting to and from the university they all tend to rely on the comforts and conveniences of the student union. Universities are left with the challenge to meet the ever changing needs of students, faculty and staff within the student union. Food services, computer labs,...

Improve Customer Satisfaction with Queue Metrics

Retailers are constantly looking for ways to decrease wait times and service times in order to improve customer satisfaction. Optimizing queue metrics allows retailers to take action in their own stores and implement new procedures to keep customer traffic flowing. Queue metrics can answer a number of different questions that arise in a typical...

Maintain Funding Dollars with Patron Counting Technology

Each year libraries must allocate their government funding throughout their facility or system of libraries. Understanding their library and its needs is the first step to properly allocating funds and insuring that each facility is running optimally. Accurate traffic pattern and trend data allows libraries to truly understand their libraries needs...

SenSource Assists Making Kids Count with Diaper Bank

Community involvement is integral to the culture at SenSource. Each quarter the team makes it a point to volunteer their time with a local, non-profit organization. For the month of May the SenSource team volunteered their time with Making Kids Count in Boardman. Making Kids Count strives to provide a helping hand to children and families who...

Establishing A Workplace Culture To Improve Consumer Shopping Experiences

Workplace culture has become a key element when attracting new staff members. Having a positive workplace culture doesn’t just make happy employees, it creates employees who are more motivated and productive. They tend to offer better customer service and feel invested in the work they do. A positive workplace culture gives retailers the...

4 Ways to Use Traffic Data to Attract Patrons to Your Library

Over the course of time industry trends tend to shift, libraries are no different. In order to attract patrons, public libraries have found themselves evolving into a library of things as well as social and digital hubs. These spaces give people access to a number of opportunities that they may otherwise not have access to. In order for...

Top-Down Approach to Staff Scheduling for Increased Sales and Productivity

The Harvard Business Review recently published an article, “Research: When Retail Workers Have Stable Schedules, Sales and Productivity Go Up” regarding an eight-month study of staff scheduling improvement at select Gap stores performed by University of Chicago’s Joan C. Williams and University of North Carolina at Chapel Hill’s Saravanan...

Prepare Your Public Space For Summer Traffic

Summer will be here before long, bringing a lot of extra foot traffic to your museum, botanical gardens or public spaces. Preparing your facility for the extra traffic gives you and your staff the advantage it needs to ensure visitors leave happy and desire to return in the future. A deeper understanding of your facility’s operations at the...